Lifetime Warranty

GEPPETTO LIFETIME WARRANTY

We are committed to providing the highest quality of jewelry, this is why we offer the Geppetto Lifetime Warranty. If your product arrives damaged or has any manufacturing defect during normal wear, our warrant entitles you to a one-time replacement of the piece. If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value.

This warranty is voided on any user damage issues (i.e.: scratches, accidental breakage).

A Shipping and Handling fee of $30 will be charged for all Warranty Replacements.

All made-to-order items are guaranteed under our 30-Day Quality Guarantee. This policy entitles you to a free, one-time repair of your piece if you experience any defects in craftsmanship or breakage due to manufacturing defects. This guarantee will be voided immediately if user damage is detected (accidental breakage, scratches, missing stones, etc.) Once the 30-day guarantee has expired, a $99 USD Repair Fee will be charged for all made-to-order items.